Refund Policy
At Veil Racing, we stand behind the quality of our gear. If something’s not right, we’ll do our best to make it right. Please read our returns policy below before making a return or exchange.
1. Return Eligibility
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You have 14 days from the delivery date to request a return or exchange.
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Items must be unworn, unwashed, and in original condition, with tags still attached.
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Sale items and limited-edition drops are final sale unless they arrive damaged.
2. How to Start a Return or Exchange
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Email Veilracing@outlook.com with your order number and the item(s) you'd like to return or exchange.
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We'll reply with return instructions and a return shipping address.
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Once we receive and inspect the item, we’ll issue a refund or send your exchange.
3. Return Shipping Costs
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Customers are responsible for return shipping costs unless the item was damaged or incorrect.
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We recommend using a trackable shipping method—we’re not responsible for lost returns.
4. Refunds
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Refunds are issued to your original payment method once your return is approved.
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It may take 5–10 business days for the refund to appear on your statement, depending on your bank.
5. Damaged or Incorrect Items
If your item arrives damaged or you received the wrong product, contact us within 7 days of delivery at [Insert support email], and we’ll take care of it ASAP.
Questions?
We're here to help. Reach out at: